We’ve had this problem when travelling and trying to share pictures – we use delayed sending to dispatch the images once we get back to somewhere with faster internet.If you’re struggling to find the scheduled emails in Outlook, it’s probably because you’re looking in the Outbox.Ĭontrary to what you might expect, scheduled emails are commonly stored in the Drafts folder for Outlook desktop and web clients. This applies when the Internet access is slow and large emails can ‘hog’ the limited bandwidth.
We think that Outlook isn’t showing the actual time a message is sent and the failure to do this simple thing is a classic bug that needs fixing. Microsoft and it’s proponents will say that Outlook is acting ‘as designed’. Customers should expect that the Sent Items folder be an accurate record of an emails history, especially for an important matter like the time it was sent. It would be far better if Outlook had a clear record of the messages activity. The sender could allege a sending time well before when it was actually dispatched.Įxchange Server admins would have the option of checking the logs to see details of when the message was actually sent, but that’s a lot of hassle. This could be important when there’s a dispute about when a message was sent. The actual time the message was sent or was scheduled for sending is missing. In fact the Sent Item is quite wrong – it shows the sent time as the time you clicked ‘Send’ to create the message. However, there’s nothing we can find in the sent item that shows the message had a delayed sending or even the actual time of dispatch. Once the message is sent, copy should be in Sent Items. You would expect Outlook to show when an email was sent, but that doesn’t happen for Delayed Emails. A delayed message set for sending at 9:05am will sit in the Outbox for another 10 minutes until 9:15am when the next scheduled send event occurs.Īll this means is that you can’t rely on a delayed send email to act as an alarm or reminder for an exact time. When Outlook next starts it will check any pending Outbox messages, if any are past their delayed sending time they’ll be sent immediately.Įven if Outlook is running, the message won’t go out at exactly the time you nominate – it will go at the next scheduled ‘Sent Items’ event after the delayed send time.įor example, you have Outlook scheduled to send messages every 15 minutes: 00, 15, 30 and 45 past the hour. It seems obvious but is sometimes overlooked.
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Outlook has to be running to send the message. There are a few factors that will affect when the message is actually sent. Keep in mind that the time you choose for the delayed message send is NOT the exact time the email will be sent – it is the earliest time the message will go out.
The message will sit in the Outbox folder until the at least nominated time.Īll that is pretty simple but like many things with Outlook (and Office) a simple thing is more complicated when we delved into it. Keep in mind that the time you nominate is the earliest the message will go out, see below for details.įinish writing the email as usual and click ‘Send’. Just set the date and time for sending then click ‘Close’. The same feature is in earlier versions of Outlook as far back as we can remember.
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